National Car Parks Reviews
National Car Parks Customer Reviews (1)
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National Car Parks Customer’s Q&A
National Car Parks FAQs
About Ncp.co.uk Prices and Cost?
National Car Parks, also known as Ncp.co.uk, is the largest parking provider in the UK. It offers value parking for cities, airports, and events. Customers can save money on one-off advance bookings and guarantee their space by pre-booking. The NCP App is available for easy payment across 370+ locations nationwide and for purchasing and managing a digital Season Ticket. Customers can save up to 70% with a Season Ticket. The Gateway payment card is another option to save on business travel-related costs. However, the exact prices and costs are not specified and may vary depending on the location and duration of parking. If more specific information is needed, it is recommended to visit the official website or contact NCP directly.
Ncp.co.uk Return Policy?
At Ncp.co.uk, the return policy is referred to as a refund policy. For any refund requests, a form needs to be completed. It's important to ensure the transaction has been debited from the account as refunds on 'pending' transactions are not processed. Refunds for contactless and cash payments are considered only with the relevant evidence of payment. Once a refund request is submitted, a response is provided within 10 working days and if a refund is processed, funds take 3 - 5 working days to appear in the account.
If payment was made using the NCP app, a different form needs to be filled out and the request is reviewed within 14 working days. Similarly, if a pre-booked service requires a refund (for example, a booking had to be cancelled), a separate form needs to be filled out and the application is reviewed within 14 working days.
As for the shipping policy, Ncp.co.uk offers a Ticketless & Pay Later Parking service. Customers can pay for parking at a ticketless car park and use the ‘Pay Later’ option at these car parks. If payment is not made within 72 hours, additional actions may be taken.
Please note that these policies are subject to change and it's recommended to check the website for the most up-to-date information. If there's anything else needed, feel free to ask.
About Ncp.co.uk Popular Products and Services?
Ncp.co.uk, also known as National Car Parks, is the UK's number one car park operator. They offer a broad range of products and services, including over 200,000 parking spaces in over 800 sites across the United Kingdom. Their services are designed to cater to both individual customers and businesses.
One of their popular services is the 24/7 national operations centre, which provides customer service and support. They also offer a variety of flexible products such as Flex products, Saver products, Saver Plus products, and Advantage products. These products can be amended, cancelled, or refunded up to 24 hours before arrival in the selected car park.
In addition, they have Meet & Greet products that provide a simple parking solution for airport travelers. The car is parked on the airport while the customer is away, and upon return, the vehicle is ready for collection.
They also have an NCP App that allows customers to pay for parking at over 370 of their car parks across the UK. The app also gives users the ability to purchase and manage a digital Season Ticket for easy account management.
It's worth noting that Ncp.co.uk is socially and ethically responsible. In 2010, they secured 100% of their electricity from green sources. Since August 2017, they are owned by Park24, a listed Japanese company, and Development Bank of Japan (DBJ).
About Ncp.co.uk Payment Method?
At NCP.co.uk, various payment methods are available. For transactions on the NCP App, payments can be made using credit/debit cards (Visa, MasterCard). A preferred card can be saved on the account for convenience. However, it's important to note that a season ticket cannot be paid for without adding card details.
In addition to this, there is a Pay Later option available for parking at participating ANPR ticketless car parks. This allows customers to pay for their parking session within 72 hours of exiting the car park. Payment for this option is made by entering the vehicle registration number and valid debit/credit card details.
For Season Tickets, the easiest method of payment is by Direct Debit. This option allows for automatic renewal of the ticket, eliminating the risk of ticket cancellation.
Please note that if a parking session is paid for using the 'Park Now' feature on the NCP App, it should not be paid for again through the 'Pay Later' option. If payment is not made within 72 hours, a Parking Charge Notice may be issued. It's important to set a reminder to pay if choosing the Pay Later online option.